Rachel Neller

CV

Experience, education and certifications.

Experience

Jun 2026 – present

Research Assistant

Centre for Behaviour Change, University of Bath

  • Supporting a PRISMA-ScR rapid scoping review on AI-assisted behavioural activation for people with multi-morbidity.
  • Co-drafted the OSF registration and a search strategy across Embase, Scopus, Cochrane and EBSCOhost, plus three hand-searches.
  • Ran the design checks independently: PRESS review, screening pilot, indicative searches and known-item validation.
  • Led planning and recruitment for two patient and public involvement sessions.
May 2026 – present

Behavioural Scientist

Orbit

  • Designed and ran a mixed-methods A/B interview study with 30+ participants, testing whether behavioural levers shift referral motivation.
  • Spotted a gap in the product's classification model and proposed a two-layer segmentation framework, which was adopted into the product's architecture.
  • Co-authored a literature review that set the messaging principles, then designed and iterated the messaging itself.
Sep 2026

Behavioural Science Consultant

Fairer Finance

  • Designed a pitch for a behavioural science training academy for a UK building society; the client approved and commissioned it.
  • Ran a lunch seminar on basic bank accounts with an interactive scenario game. Staff said it had "raised the bar" for the series.
  • Assessed technical financial documents against behaviourally designed criteria and wrote recommendations.
Oct 2025 – Feb 2026

Change Management & Administrative Assistant

T.H. Baker

  • Supported the store's move from independent jeweller to national chain after acquisition.
  • Led its first year of e-commerce, reaching 2nd place nationally for total transactions.
  • Redesigned operational systems around friction points, and produced weekly sales, stock and operations reports for the CEO.
Aug 2024

Work Experience, People & Organisation Advisory

Arup

  • Analysed employee survey and focus group data to build a people insight framework for a client, who commended the quality of the findings.
2019 – 2023

Sales Associate & Department Manager

Paul Andre Jewellers

  • Sold £180,000+ of product and trained and supervised seven new staff.

Education

MSc Behavioural Science – London School of Economics

2026–27

Modules: The Social Psychology of Economic Life; Behavioural Science in an Age of AI and New Technology; Experimental Design and Methods for Behavioural Science; Quantitative Applications for Behavioural Science; Foundations in Behavioural Science.

BSc Social Sciences – University of Bath

2022–25

Thesis: “Too Little, Too Late: How Financially Vulnerable Contexts Shape Credit Card Late Fee Behaviour in the US”

Notable modules: Policy Evaluation (90); Quantitative Data Analysis (78); Qualitative Social Research Methods (72); Lobbying & Policy Communications (74); Inequality – Economic and Political Perspectives (72); Neuroeconomics (68); The Social Science of Climate Change (68); Strategy Making in the Age of AI (67).

A Levels – Varndean College

2019–21

EPQ (A*); Economics (A); Psychology (A); Sociology (A)

EPQ thesis: “Inequality of Opportunity in Education: Are Current Educational Policies in the UK Effective in Reducing the Class Achievement Gap?”

Certifications

Behavioural Science Bootcamp

Jindal Institute of Behavioural Science

Introduction to Strategy Consulting

BCG

Introduction to AI · Python

IBM · CodeFirstGirls